Will my water bill go up?

AMI technology ensures that customers pay only for the water they use. Older meters may not have recorded all water used, so some customers may see an increase in their water bill. This is because  the new meter is measuring water usage accurately. The web or mobile interface will allow residents to monitor daily water usage.

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1. How will AMI benefit me?
2. How do you know that the reading is accurate?
3. When will my installation occur?
4. How will I be notified of the installation?
5. How long will installation take?
6. Will water service be interrupted during installation?
7. I have a finished basement; can I still have AMI installed?
8. Are there health concerns with radio signals?
9. Will the radio transmitter interfere with my television, computer, cordless phone, garage door, pacemaker or other electronic devices?
10. How will I know that you have my meter reading and not someone else’s?
11. Will my water bill go up?
12. Will there be any difference in the delivery or quality of water after my meter upgrade?
13. Who can I talk to more about this?